Online Booking Guide

Easy Online Booking Guide – Step-by-Step Instructions

Reserve your party equipment easily with real-time availability and pricing. Our online system allows you to book 24/7 for convenience.

Choose Your Service Type: In the date picker field, select either "Pickup" (self-pickup from our location) or "Delivery" (we bring it to you).
Set Your Rental Period: Input your desired rental dates, up to a 4-day window at no additional cost. This flat-rate period provides flexibility for your event setup and teardown.
Select Your Items: Browse our inventory and add the party equipment you need to your cart. Real-time availability ensures what you see is ready for your dates.
Proceed to Checkout: Review your cart, and if you've chosen delivery, select your delivery options (including any applicable fees based on location).
Secure Your Booking: Go to the payment page and complete your reservation with a 25% non-refundable deposit (via credit card or Visa debit). This holds your items and dates.

Immediate Confirmation: You'll receive a booking confirmation email right away with your reservation details.
Follow-Up Email: Shortly after, another email will arrive including your contract and a 5% online booking discount applied to your total.
One Week Prior: Our team will contact you to confirm your delivery or pickup timeslot (within a 4-hour window).
On Delivery Day: You'll get a text notification when your rentals are on the way to your destination.

Hours of Operation: Daily, 9:00 AM–7:00 PM for both self-pickup/drop-off and standard delivery/pickup.
Weekday and Weekend Availability: Deliveries are available on weekends, with timeslots confirmed one week in advance. Weekday bookings follow the same process for efficiency.
Important Notes: On busy days, delivery may be rescheduled to the day before your event. Your selected date/time isn’t guaranteed until confirmed. For precise timing or special requests (e.g., outside standard hours), contact us for a custom quote.

Rental Period: Enjoy a flat rate for up to 4 days, giving you ample time for your event without extra fees.
Discounts and Deposits: Benefit from the 5% online discount, and remember the 25% deposit is non-refundable to secure your booking.

Contact Us: Email contact@fableevents.ca or call (647) 627-1267.

Visit our FAQ Page for more details on policies, cancellations, and tips for a smooth event.